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Design Runner
Started by marlygirl at 02-25-2008 1:19 AM. Topic has 2 replies.
  
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 02-25-2008, 1:19 AM
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marlygirl
Joined on 02-03-2008
Posts 19
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Hello I am new here and I was wondering if any of you have had the same problem.MY design runner turns off in the middle of the print job I tested the batteries they are fine has this happend to you?
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02-28-2008, 1:12 PM
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Tami McCloud
 
Joined on 10-10-2007
Posts 132
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Most of the time when this is happening, the palm of your hand is accidentally bumping the purple release button for the lid. It is very sensitive, and when that happens, the Design Runner will power off. Make sure not to rest your hand on the machine to ensure that you are not bumping that button.
If you are sure that isn't the problem, try replacing the batteries even though you tested them and they appear fine.
If you continue to have problems, call tech support at 877-392-9474.
Tami McCloud
Xyron Tech Support
ts.primary@onebox.com
877-392-9474
http://wishbladewizardry.blogspot.com/
Facebook user? Join the Wishblade User's Group
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02-28-2008, 6:22 PM
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marlygirl
Joined on 02-03-2008
Posts 19
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![Big Smile [:D]](/emoticons/emotion-2.gif)
Re: Turns off mid print
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Thank you so much and yes I was pressing the power button I am now learning to hold it in a position where I do not press the power button.
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Xyron Community... » Xyron Community » Design Runner » Turns off mid print
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